Refund Policy

Instant Flipper is a monthly membership with a free first flip, so you can try the product properly before paying anything.

1. Try before you pay

[DEFAULT — owner to confirm this policy.] Every new account gets a one-time free credit allotment — enough to scan, score and track a complete flip — with no payment card required. We consider this your trial, which is why we do not offer refunds for partial membership months.

2. Cancel anytime

• You can cancel your $49/month Founders Membership at any time. Email support@instantflipper.com, or open Membership & billing in your account and use the billing portal.
• Cancellation takes effect at the end of the current paid period. You keep full access until that date, and you are not billed again.
• Partial months are not refunded or pro-rated.

3. Billing errors and exceptions

If you were charged in error — duplicate charges, a charge after a confirmed cancellation, or a technical failure that prevented you from using the Service — email support@instantflipper.com from the address on your account with the date and, if handy, your Stripe receipt or order ID. We confirm receipt within 2 business days and process approved refunds through Stripe to the original payment method. Funds typically appear within 5–10 business days.

4. Legacy lifetime purchases

Lifetime Founders Access purchases made before we moved to monthly membership were covered by a 14-day money-back guarantee, which has since expired for all such purchases. Those accounts keep their lifetime access.

5. Abuse review

Membership includes a generous monthly credit allotment. Refund requests preceded by unusually heavy AI usage may be reviewed for abuse. In clear cases we may decline a refund or issue a partial refund proportional to unused value. We apply this narrowly and in good faith.

6. Chargebacks

Please email us first — we're happy to sort out issues quickly. Initiating a chargeback without contacting us may result in suspension of your account while the dispute is investigated.

7. Questions

Anything unclear? Email support@instantflipper.com. See also our Terms of Service and Privacy Policy.