Refund Policy

We want you to feel good about your Founders Access purchase. If Instant Flipper isn't the right fit, we offer a straightforward money-back guarantee.

1. 14-day money-back guarantee

[DEFAULT — owner to confirm the refund window.] You can request a full refund of your Founders Access purchase within 14 days of the purchase date, no questions asked.

2. How to request a refund

Email support@instantflipper.com from the address associated with your account. Include:

• The email address on your Instant Flipper account.
• The date of purchase and, if handy, your Stripe receipt / order ID.

We will confirm receipt within 2 business days and process approved refunds shortly after.

3. How refunds are issued

• Refunds are processed through Stripe to the original payment method used at checkout.
• Depending on your bank or card issuer, funds typically appear within 5–10 business days after we issue the refund.
• Once refunded, your Founders Access entitlement, Founders badge, and any associated AI quota allotment are removed. Your account itself remains and you can continue using free / anonymous functionality.

4. After 14 days

Purchases are non-refundable after the 14-day window has passed, except where required by applicable law.

5. Abuse review

Founders Access includes generous AI usage. Refund requests preceded by unusually heavy AI usage — for example, exhausting a substantial portion of the monthly AI quota and then requesting a refund — may be reviewed for abuse. In clear cases of abuse we may decline the refund, or issue a partial refund proportional to unused value. We apply this narrowly and in good faith.

6. Chargebacks

Please email us first — we're happy to sort out issues quickly. Initiating a chargeback without contacting us may result in suspension of your account while the dispute is investigated.

7. Questions

Anything unclear? Email support@instantflipper.com. See also our Terms of Service and Privacy Policy.